Contacts
Welcome to the contact page of bigheadhops.com. We are an independent review website covering betting apps and online casinos available to players in Canada. Below you will find the best way to get in touch with us, what topics we can help with, and where to turn for questions we are not able to answer.
How to Reach Us
The only way to contact our editorial team is by email:
Please include a clear subject line and as much relevant detail as possible so we can route your message to the right person.
What You Can Write About
We welcome messages on the following topics:
- Questions about our content — anything related to our betting app reviews, ratings, and comparisons published on bigheadhops.com.
- Corrections — if you spot outdated, inaccurate, or misleading information in any of our articles, please let us know so we can verify and fix it.
- Feedback — suggestions on how we can improve our reviews, site structure, or coverage of the Canadian market.
- Partnership requests — commercial inquiries, advertising proposals, and collaboration offers from operators, affiliates, and media outlets.
Response Time
We read every message we receive. In most cases, we reply within a few business days. During busy periods it may take a little longer, but we do our best to answer all legitimate inquiries. Please avoid sending duplicate messages, as this can slow down our response.
Questions About Your Casino Account
Please note: bigheadhops.com is not a gambling operator. We do not run any casino or betting app, and we have no access to player accounts, balances, or transactions.
If you have questions about deposits, withdrawals, bonuses, wagering requirements, or account verification, please contact the customer support team of the casino or betting app you are registered with. You can usually reach them through the support section, live chat, or help centre inside the app or on the operator's official website. Only the operator itself can resolve account-specific issues.
Need Help With Gambling?
If gambling stops being fun and starts to feel like a problem — for you or for someone you care about — free and confidential help is available across Canada.
ConnexOntario provides 24/7 support for people in Ontario and can connect Canadians with gambling support services in their province:
- Phone: 1-866-531-2600 (toll-free, available 24/7)
- Website: www.connexontario.ca
You can also find province-specific resources through the Responsible Gambling Council at www.responsiblegambling.org.
Remember: gambling should always be treated as entertainment, never as a way to make money. Set limits, take breaks, and never bet more than you can afford to lose.